This board is GREAT for the price, riding it was just as described in the review videos, amazing board 10/10 would recommend to anyone looking for a new board
1st of all, people really need to give this board a chance! I have had so many fun rides on this board. It delivers to specs. I bought the 38"Apsuboard SP Pro Dual Belt with the upgrade battery pack (SAMSUNG 35E - 10S5P). I've done many 30 miles rides, on high mode, with out issue. The fastest I've gone was 34.4mph on a flat. The way this board ride is so smooth. Very flexible deck, which makes it easy to ride for hours. I have as a few issues after riding this board for over 250 miles. The motor mounts came loose. Keep in mind all, I would say after every 30 miles of riding, you should go through the board and tighten all the screws and bolts.
Now, I have had another issue with the battery. I got in contact with support, (Nancy), and was outstanding in helping me get in contact with the battery technician on how I can fix the glitch I was getting and the charging issue. They even sent pictures and a videos to help. I am a little techie myself, so with their direction, I tested all the cells on the batteries to find out there was nothing wrong with the pack. It came down to the battery balance charging system. We no hesitation, they shipped me two replacements and they sent a new back truck with motor mounts to fix the issue with that also. I have heard some bad stories about other companies support, but Apsuboard's support is top-notch.
In summary; If you are looking for a fun board that can take you good distance with out having to worry about charging all the time, then get the 38"Apsuboard SP Pro Dual Belt.
Love the board. Worth every penny. Ive ridden longboards my whole life, and I wasnt so sure about an electric one. Its great. This is the best electric skateboard on the market